Returns & Exchange Policy

This Return & Exchange Policy only applies to online purchases made on our website. 

We don’t do refunds and offer 1-month store credits instead. 

You may return your order item, or notify us within 7 days of purchase, upon presentation of the invoice number, for any of the following reasons:

• You received the wrong item in your package.
• You received a broken item in your package.
• The quantity delivered is not correct.
  
  

Spoiled or oxidized wine can be exchanged within 7 days of purchase, upon presentation of the invoice number and:

• All returned wines should not be less than 75% of the bottle.
• It is subject to an evaluation by our staff.
• We reserve the right to reject any return, exchange deemed unfit or unreasonable.