Return Policy

All orders are carefully packaged and checked prior to delivery. Great care is taken to ensure that all images and information are accurate and as close as possible to the actual item. Note we are only able to provide refunds in limited circumstances.

Credits or exchanges are only offered in certain circumstances where reasonable but do contact us with your request within 48 hours of receiving your order so we can resolve any issues efficiently. Exchanges will need to be returned to us within 7 days of receipt.

Note that the cost of the return delivery will be borne by the customer.

If you have any additional questions or problems, please do not hesitate to email us at contact@terroir.com.sg

We are more than happy to help and will make every effort to respond as soon as possible